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#6081 - 02/01/03 06:20 AM physician with foreign accent
lizard
Member


Registered: 01/25/03
Posts: 61
Loc: new york
Yesterday I was typing a report for a new doctor at the hospital who had a foreign accent and I had to leave 25 blanks in the report as I couldn't understand him.

I was really embarrassed sending in this report!!

Would anyone have any suggestions as to what they would do in this situation?

Thanks for any advice.

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#6082 - 02/01/03 06:54 AM Re: physician with foreign accent
Jamo
Member


Registered: 01/19/00
Posts: 569
I have found it helpful to get the corrected final report and relisten as I read the report. I also keep a binder, which contains a section for each doctor I type for and I make a list of "difficult things to understand" that the doctor says, especially if they are repetitive things. I also include some sample reports for future reference. As bad as it may be, you really need to keep typing his/her reports. The more you do, the more you will understand the accent.

HTH,
Jamo

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#6083 - 02/01/03 08:47 AM Re: physician with foreign accent
EnsleysGirl
Member


Registered: 12/31/69
Posts: 1189
Loc: Hancock, Maine
Good answer, Jamo. I learned early on that avoiding the dictators who were difficult to understand only made things worse for me when I DID have to type their dictation, and actually choosing to type them over and over and over allowed me to become comfortable with their accents and favorite phrases. It lowered my line count at first, but it paid off in the long run!

Carol

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#6084 - 02/01/03 09:04 AM Re: physician with foreign accent
jgaga
Member


Registered: 06/12/01
Posts: 300
Loc: Indiana
Okay..... just a suggestion. I do not remember where I heard this, but it does seem to help (I don't know why or how), with foreign accents. Take your ear pieces off the direct ear and place them on the lobes. I know this sounds totally crazy, but it has saved me more than once.

Hope it helps others too.

Maybe it is just a mind thing that works for me.

[ 02-01-2003: Message edited by: jgaga ]

[ 02-01-2003: Message edited by: jgaga ]

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#6085 - 02/01/03 03:55 PM Re: physician with foreign accent
RedSonya
Member


Registered: 03/27/99
Posts: 5592
Loc: Standish, CA, USA
Great suggestions from everyone! It seems to me that the tip about ear pieces on the lobes was posted here a long time ago, jgaga. That trick has worked for me on occasion, too! Like at night you want to look at something out of the corner of your eye rather than directly at it. Listening out of the corner of your ear??? LOL

I've learned over the years, with a lot of very difficult ESLs, first of all to get as many samples as I can. When I've had jobs like the one you had, where I'm leaving an inordinate number of blanks, after I have my crying fit of frustration, I leave it alone for a while, listen to something else, and come back and try again. Try listening from the beginning, rather than just going to the blanks. (And like jamo said, listening while reading the edited job is extremely helpful.)

Most of us slow the recording when trying to understand, but in some cases, I've found speeding it up can actually help.

Like Carol said, the more we work on the difficult ones, the easier they become...Absolutely!!!

This is also an area where our education and background come into play. The more we know about what the context should be, the more we have an idea of what it might be, and hopefully we can then make out what they're actually saying! You know what I mean?

HTH, too!


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#6086 - 02/01/03 07:11 PM Re: physician with foreign accent
BizzeeMT
Member


Registered: 07/23/01
Posts: 1205
Loc: Midwest
I find it helps me if I try to recreate the accent, first in my head and then verbally - so I can kind of "get into" the dictation. It's kind of fun to do that, and that relaxes me enough to the point where I usually get the "Ah Ha, that's what it is" light bulb going off.
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#6087 - 02/01/03 07:31 PM Re: physician with foreign accent
straws
Member


Registered: 12/15/00
Posts: 2809
Loc: in limbo
Fantastic suggestions! I also try to keep track of things that the foreign docs cannot pronounce as a rule. The th/f/ph/d can all sound the same at times. Most foreign docs cannot pronounce a V, it comes out as a W. One of our SCs laughed because she was looking up "Wycodin". Then it dawned on her that he simply cannot say the V.

Also, try separating out the phrases differently. Try taking the end of one word and sticking onto the beginning of the next. Maybe the doc is just misplacing the pause.

Best fun tip of all is to play "You Don't Know Jack". They have that part where you have the gibberish phrase that you have to figure out what common saying it is. I think one of them is (spew warning!), and I don't have that program anywhere nearby so I can't be sure this is it but it is really similar, "tinkerlish testgum" which is "gibberish question". It really forces you to mush things together to get to the answer and think outside what you are hearing. If that doesn't work, try talking to a three-year-old for a day. That should get those skills tuned up quickly!

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